Answers · Support
Everything,
explained.
Orders & Delivery
How do I place an order?+
Add items to your bag and tap 'Order via WhatsApp'. We confirm every order personally on +91 85958 18638.
Where do you deliver?+
Delhi, Noida, Gurgaon, Faridabad and Ghaziabad only. We are expanding soon.
How long does delivery take?+
3–5 working days standard. Express next-day available for ₹99.
Is delivery free?+
Free on orders above ₹2,000. Otherwise ₹99.
Returns & Alterations
Can I return a piece?+
Yes — within 15 days, unworn, with tags. We collect from your door.
Do you offer alterations?+
Available at our Faridabad studio by appointment.
Sizing & Fit
How do your pieces fit?+
Cut relaxed and oversized. Size down if you prefer a slimmer silhouette.
Do you have a size guide?+
On every product page with measurements.
The House
Where is Pacific Dust made?+
In our studio in Faridabad, India.
Do you sell in stores?+
No. Only through this website and via WhatsApp.
Why don't you do sales?+
Because we don't overproduce. We make what we can sell at a fair, full price.